Thursday, 28 May 2015
  • slide_0
    .
  • slide_1
    Customer Focus;
    Medahulukan kepentingan pelanggan internal maupun eksternal dibandingkan kepentingan pribadi dalam pelaksanaan kerja sehari - hari
  • slide_2
    Integrity;
    Bersikap jujur, perilaku disiplin dan penuh tanggungjawab, baik menyangkut disiplin waktu kerja, maupun pelaksanaan kerja sesuai tuntutan jabatan dan prosedur kerja
  • slide_3
    Innovative;
    Menghasilkan ide-ide yang dapat digunakan untuk mempercepat proses transformasi PERUSAHAAN, serta terbuka terhadap metode-metode baru dalam analisis dan penyelesaian masalah
  • slide_4
    ORGANIZATION;
    Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization. (Harold S. Gene)
  • slide_5
    RESOURCES;
    Being gifted creates obligations, which means you owe the world your best effort at the work you love. You too are a natural resource. (Barbara Sher)
  • slide_6
    APPRECIATION;
    Your work is to discover your world and then with all your heart give yourself to it. (Buddha)
  • slide_7
    PROCESS;
    Genius is 1% inspiration and 99% perspiration. Nothing can replace hard work. Luck is something that happens when opportunity to meet with readiness. (Thomas A. Edison)
  • slide_8
    PEOPLE;
    Your human quality is in what you do, and your knowledge is in what you say. (Imam Ghazali)
  • slide_9
    PERFORMANCE;
    Try not become a successful man but try to be a useful human being. (Einstein)
  • slide_10
    EFFECTIVENESS;
    Efficiency is doing things right. Effectiveness is doing the right thing. (Zig Ziglar)
  • slide_11
    ACCOUNTABILITY;
    The price of greatness is responsibility. (Winston Churchill)

Pemenuhan Standar Pelayanan Minimal

Perseroan senantiasa mampu mempertahankan pemenuhan SPM sebagaimana tertuang dalam Peraturan Menteri Pekerjaan Umum No.392/PRT/M/2005 tanggal 31 Agustus 2005. Berbagai program pemeliharaan jalan tol dilaksanakan untuk menjaga tingkat pelayanan yang ditetapkan dalam SPM meliputi: Kondisi Jalan Tol, Kecepatan Tempuh Rata-rata, Aksesibilitas, Mobilitas, Keselamatan dan Unit Pertolongan / Penyelamatan dan Bantuan Pelayanan.

Laporan Pemenuhan Standar Pelayanan Minimal, terdiri dari :
1. Substansi Pelayanan Kondisi Jalan Tol
2. Substansi Pelayanan Kecepatan Tempuh Rata-rata
3. Substansi Pelayanan Aksesibilitas
4. Substansi Pelayanan Mobilitas
5. Substansi Pelayanan Keselamatan
6. Substansi Pelayanan Unit Pertolongan / penyelamatan dan Bantuan
    Pelayanan.


Downloads

Standart Pelayanan Minimal 2010 Added on Tue, 21 Jun 2011 - 485Kb - Downloads : 802 Download File
Pemenuhan Standar Pelayanan Minimal Added on Tue, 23 Feb 2010 - 79Kb - Downloads : 1269 Download File