Saturday, 3 December 2016
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    Customer Focus;
    Medahulukan kepentingan pelanggan internal maupun eksternal dibandingkan kepentingan pribadi dalam pelaksanaan kerja sehari - hari
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    Integrity;
    Bersikap jujur, perilaku disiplin dan penuh tanggungjawab, baik menyangkut disiplin waktu kerja, maupun pelaksanaan kerja sesuai tuntutan jabatan dan prosedur kerja
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    Innovative;
    Menghasilkan ide-ide yang dapat digunakan untuk mempercepat proses transformasi PERUSAHAAN, serta terbuka terhadap metode-metode baru dalam analisis dan penyelesaian masalah
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    PEOPLE;
    Your human quality is in what you do, and your knowledge is in what you say. (Imam Ghazali)
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    ORGANIZATION;
    Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization. (Harold S. Gene)
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    RESOURCES;
    Being gifted creates obligations, which means you owe the world your best effort at the work you love. You too are a natural resource. (Barbara Sher)
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    APPRECIATION;
    Your work is to discover your world and then with all your heart give yourself to it. (Buddha)
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    PERFORMANCE;
    Try not become a successful man but try to be a useful human being. (Einstein)
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    EFFECTIVENESS;
    Efficiency is doing things right. Effectiveness is doing the right thing. (Zig Ziglar)
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    PROCESS;
    Genius is 1% inspiration and 99% perspiration. Nothing can replace hard work. Luck is something that happens when opportunity to meet with readiness. (Thomas A. Edison)

Pemenuhan Standar Pelayanan Minimal

Perseroan senantiasa mampu mempertahankan pemenuhan SPM sebagaimana tertuang dalam Peraturan Menteri Pekerjaan Umum No.392/PRT/M/2005 tanggal 31 Agustus 2005. Berbagai program pemeliharaan jalan tol dilaksanakan untuk menjaga tingkat pelayanan yang ditetapkan dalam SPM meliputi: Kondisi Jalan Tol, Kecepatan Tempuh Rata-rata, Aksesibilitas, Mobilitas, Keselamatan dan Unit Pertolongan / Penyelamatan dan Bantuan Pelayanan.

Laporan Pemenuhan Standar Pelayanan Minimal, terdiri dari :
1. Substansi Pelayanan Kondisi Jalan Tol
2. Substansi Pelayanan Kecepatan Tempuh Rata-rata
3. Substansi Pelayanan Aksesibilitas
4. Substansi Pelayanan Mobilitas
5. Substansi Pelayanan Keselamatan
6. Substansi Pelayanan Unit Pertolongan / penyelamatan dan Bantuan
    Pelayanan.


Downloads

Standart Pelayanan Minimal 2010 Added on Tue, 21 Jun 2011 - 485Kb - Downloads : 1109 Download File
Pemenuhan Standar Pelayanan Minimal Added on Tue, 23 Feb 2010 - 79Kb - Downloads : 1614 Download File